Workshop Administrator – Newport Shropshire
About us
TR Machinery was established in 2021 as part of the RVW Pugh group. TR Machinery exclusively holds the full-line Fendt franchise for Shropshire, Cheshire, Mid Wales and Staffordshire. Along with a full range of complementary machinery from leading manufacturers. We also sell a wide range of parts, workshop tools and sundries.
TR Machinery is a new, passionate dealership with a vision to offer exceptional customer service. We are based in Newport, Shropshire.
Due to our continued expansion, we are looking for a Workshop Administrator.
Reports to: Service Manager
Job Description:
To assist the Workshop Management and work as part of a busy team in an Agricultural Machinery dealership which is passionate about the franchises they hold and providing a good customer service to the area. The successful person would be instrumental in helping to ensure that targets set are met and that the service department is effective & profitable.
Key Responsibilities:
- Assisting the Workshop Management to ensure achievement of annual sales target
- Manage customer accounts & credit
- Optimising direct sales opportunities
- Awareness of department financials and individual impact on those
- Maintaining & nurturing supplier relationships
- Maintaining & nurturing existing & prospective customer relationships
- Ensuring efficient and timely resolution of paperwork
- Warranty submissions for the depot
- Workshop job invoicing, including warranties
- Draw up quotes for insurance jobs, and invoice as per authorisation once repairs complete
- Keep loan / hire book up to date
- Warranty register new tractors on Agconet once delivered to customer
- Update workshop labour onto Gold and send weekly hour summaries to Accounts on dates due for payroll
- Keep track of Vehicle Maintenance Chart, book in van MOTs
- Liaise with Administrator at Churchstoke to book technicians on training as requested
- Take workshop calls and deal with if possible, or take messages if not possible
Salary dependent on experience
Experience in a Service or Parts department within a dealership environment is desirable.
To apply please email emma@rvwpugh.co.uk for an application form or call John on 01477 533560 to discuss further.
All applications are treated in strictest confidence